Enablement, Implementation & Integration
A clear outcome.
The capability to deliver it.
Connect the design, the systems and the people who make it work.
dForce’s implementation and integration services turn agreed business priorities into practical delivery. We help you configure and connect ERP, PSA and CRM platforms, prepare your teams and establish the controls needed to put new ways of working into operation.
Start with the destination
Give every delivery decision a purpose.
Before implementation begins, agree what must improve and how you will recognise success. Stronger financial control, more predictable service delivery, fewer manual hand-offs or time returned to your people: the outcome should guide the work.
We connect that outcome to scope, design decisions, acceptance criteria and delivery priorities. As the work progresses, we make dependencies and trade-offs visible so that changes remain considered and accountable.
If the starting point needs clarification, our advisory services use the Operating Model Canvas and Operating Model Diagnostic to establish the processes, responsibilities and operating rules behind the solution.
A shared basis for delivery
Purpose
The business outcome, baseline and measures of progress.
Ownership
Named responsibilities across your team, dForce and other partners.
Readiness
The data, environments, decisions and people needed at each stage.
Acceptance
Agreed evidence that the solution is ready to enter operation.
What we deliver
Implementation and integration services that connect the whole picture.
Platform implementation
Translate agreed requirements into configuration and practical workflows. Coordinate build activities, testing and business acceptance across the chosen platform.
Integration & data migration
Connect applications and plan how data moves between them. Define mappings, ownership, validation, exception handling and reconciliation so information can be trusted.
Enablement & adoption
Prepare people for the work they will perform. Identify training needs, support role-based learning and transfer knowledge to the teams who will own the solution.
Delivery & project management
Coordinate scope, resources, milestones and dependencies. Maintain visibility of risks, decisions, costs and changes across customer, vendor and delivery teams.
Environment & release planning
Plan the development, test and production environments, access and deployment sequence. Agree release responsibilities and the approach to cutover and recovery.
Readiness & transition
Assess whether processes, data, people and support arrangements are ready. Plan the move into operation, manage outstanding issues and establish the next improvement priorities.
Our solution design and application architecture services establish how the components fit together before implementation.
The right capability for the work
A delivery partner.
An extension of your team.
We can take responsibility for an agreed delivery scope or provide specialist capacity alongside your existing customer or vendor team. The engagement should make responsibilities, interfaces and decision routes clear from the outset.
Capabilities include solution architecture, functional consulting, technical integration, project management and delivery management. Business change, stakeholder alignment and readiness support can be scoped around your needs.
An agreed delivery scope
A coordinated team working towards defined deliverables, acceptance criteria and responsibilities.
Specialist team support
Focused expertise to strengthen your existing team or address a specific delivery need.
Joint delivery
Clear working arrangements across customer, vendor and partner teams, with shared visibility of dependencies.
Transformation & IT environment planning
Prepare the conditions for delivery.
Planning brings the current technology landscape, business priorities and practical constraints into one view. It gives teams a basis for sequencing change and reducing disruption to everyday operations.
Current position & target
Review applications, processes, data and technical dependencies. Agree the target environment and the changes needed to reach it.
Resources, budget & sequence
Identify skills, capacity, costs and critical dependencies. Set realistic phases, milestones and decision points.
Data, access & controls
Plan migration, access permissions and information handling. Agree validation and the evidence needed before release.
People, change & continuity
Engage stakeholders, prepare communications and training, and plan how the business will operate through the transition.
Beyond go-live
Put the solution to work.
Keep the outcome in view.
Go-live marks the transition into everyday use. We help plan support ownership, knowledge transfer, issue management and the review of adoption and performance. Agreed measures show where progress is being made and where further work is needed.
For Salesforce-based solutions, the Salesforce Architecture Center provides useful platform guidance for evaluating design choices and trade-offs. Our delivery approach considers these alongside your wider application landscape and business requirements.
Learn more about dForce and our work across Certinia and Sage Intacct.
From Insight to Impact.
What needs to move from plan to practice?
Tell us the outcome you are pursuing, where you are today and the help you need. We’ll work with you to define a practical next step.